PalmEvents
Sell tickets everywhere your audience lives
Overview
PalmEvents is an end-to-end ticketing and event management platform. Sell tickets via USSD, web, mobile app, WhatsApp, or onsite POS (Box Office); track attendance, revenue, and audience behaviour in real time; and deliver secure, digital tickets (PDF) to attendees instantly by SMS and email.
Key Benefits
Maximise reach
Sell to smartphone and non-smartphone users (USSD &
WhatsApp).
Reduce fraud
Digital, verifiable tickets and secure payment flows.
Better decisions
Live analytics to optimise pricing, channels, and capacity
Seamless attendee experience
Instant receipts and QR tickets via SMS/email.
Features
Multi-channel ticket sales (USSD, web, mobile app, WhatsApp)
Multi-channel acceptance (cards, mobile money, bank transfers, wallets) via our
aggregator
Custom ticket types (general, VIP, early-bird, season passes)
Seat selection and capacity control for reserved seating events
Promo codes, discounts, and group booking options
Payment split and settlement rules for organisers and partners
PDF/QR tickets delivered by SMS & email with barcode/QR for gate scanning
Real-time dashboards (sales, revenue, attendance, refunds)
Onsite check-in mobile app/QR scanners and offline mode
How It Works (organiser view)
Create event, pricing tiers, capacity, and payment rules in the dashboard.
Publish event to web, USSD menu, WhatsApp channel.
Attendees purchase via their preferred channel and receive a digital ticket.
Organisers monitor live sales, attendance, and revenue.
Post-event reports and reconciliation.
Critical Metrics You’ll See
Tickets sold (by channel & tier)
Gross revenue and net settlements
Conversion rate by sales channel (USSD, web, app, WhatsApp)
Attendance & no-show rate
Refunds
Demographic breakdown (where available) and peak purchase times
Who It’s For
Concert promoters & festivals
Sports clubs and arenas
Conference & seminar organisers
Theatres, cinemas & community events
Ticketing partners & aggregators
Integration & Support
Integrates with your CRM, email/SMS providers, and accounting systems.
Gate scanning SDK and offline-capable check-in apps.
Dedicated event onboarding & support during ticket sales spikes.
Pricing
5% Per-ticket processing fee (varies by channel & payment method)
Add-ons: SMS bundles, onsite agents, equipment rental, gate scanning
FAQ
Q: Can attendees get refunds?
A: Yes — organisers can configure refund policies and process refunds from the dashboard; refunds follow payment provider rules.
Q: Does PalmEvents support multi-country events?
A: Yes — our platform supports payments and channels.